Frequently Asked Questions

Yes, 14 days prior to your event date. As you can understand, we do require full payment to be made before confirming and securing your booking. After submitting your booking online through our community, one of the friendly staff at CHEFIN will get in touch to discuss the finer details of your event and requirements. Once we’ve established your needs and what CHEFIN will be providing, you book directly online on our website, the final pricing is displayed at the checkout page, you make the payment, and voila. Once payment has been received and confirmed, it’s party time! We’ll get started with the organisation and preparation of your event, including all the fun stuff like menu curation. As much as we’d love to be happy with a simple deposit, we’ve found that people are a little flakey when it comes to just paying deposits. This is why we need an upfront payment before Chef can go all out purchasing your fine ingredients!

Here is an easy way to check if CHEFIN is suitable for your event: Will people be eating or drinking? Yes, then CHEFIN is ready to cater to you! We’ve created CHEFIN with the specific purpose of catering to just about any social dining event, ever. And we mean that when we say it. If you’re still not sure if we are able to cater for your event, here are some examples of our catering services: Romantic dinners, family catch-ups & reunions, client lunches & meetings, birthday parties & dinners, housewarmings & farewells, fancy dinner parties, kids’ birthday parties, movie nights, poetry nights, art exhibitions, group meetups, sporting events, and more! We’ll make you a 3-course-meal, a 5-course-meal, a standing buffet, or casual canapés. We’ll create an extravagant feast, tasty mezze & antipasti platters, or just lots and lots of cupcakes. Remember, as long as it involves food and guests, we’ve got it. Get in touch to have a chat about your specific requirements!

We think that talented budding Chefs have been hidden in the kitchen for too long, and we’re bringing them out in the open here at CHEFIN! There’s no better way to enjoy your food than by being up front and personal with the person cooking it, seeing the passion, and then tasting their hard work. If you’re curious about who’ll be curating your menu when you hire a private chef with us, you can check out our Chef’s Profile page. You can trust that every chef in the CHEFIN team is experienced and devoted to their cooking. All of our chefs are independent contractors and either professional chefs that have obtained the relevant qualifications, or experienced amateur cooks with the refined skills necessary to create and serve your desired menu. For more information about our service and reviews on each chef in the CHEFIN team, head to this page.

Of course, there are! We love surprises here at CHEFIN and nothing makes us happier than seeing you all happy. You’ll see us running various promotions from time to time with different discounts and offers on our food journeys, catering, private chefs, and experiences. Our favourite is the Food Judge comp, where we offer you the chance to host a half-price Trial Meal and become a social food judge with your mates. How do you know when we’re running a promotion or competition? Just sign up to our email newsletter here (it’s free, and we won’t spam you). You’ll get all notifications of our promotions delivered straight to your inbox, plus some extra goodies like recipes and foodie tips. We’ll also send an announcement whenever a new Chef comes on board, giving you the chance to check out the goods with an invitation/promo code! You can also follow us on Facebook and Instagram to stay up-to-date without having to check your emails.

Wanna know more about the team of private chefs at CHEFIN? There’s no better way to enjoy your food than by connecting with the person who made it. You can read all about each of our private chefs, including their specialties, on the Private Chefs page of our website. It’ll help give you a good idea of which chef might be most suitable for catering your event, especially if you have particular tastes in mind! If you’re hungry for more, then you can also dive deeper into the world of our chefs through our Facebook and Instagram pages. We constantly post photos, interviews, and information about our chefs, giving you a good idea of what they can pull off. Our Youtube videos are another way to learn more about some of our private chefs, gauge their personalities, and drool over their culinary creations!

At CHEFIN, we believe in providing top-notch customer service at every step of the process. That’s why we offer a private concierge service to assist you with any special requirements and needs you may have, from dietary restrictions to event planning. Your private concierge is there to ensure that your experience with CHEFIN is seamless and stress-free, leaving you free to enjoy your event. As a CHEFIN customer, you have the opportunity to communicate directly with your private chef before your event. This allows you to discuss your menu preferences, any specific dietary requirements, and any other special requests that you may have. Direct communication with the chef helps to ensure that your event runs smoothly and that your expectations are met. We understand that changes to bookings may be necessary from time to time, and our team is here to assist you with any changes you may need to make. Whether you need to adjust your menu, change the date or time of your event, or make any other changes, our private concierge service is available to assist you every step of the way. We value your feedback and always strive to improve our services to ensure that we provide the best possible experience for our customers. After your event, we encourage you to provide feedback on your experience with CHEFIN. This allows us to identify areas for improvement and ensure that we continue to provide exceptional service to all of our customers. At CHEFIN, we believe that the customer comes first, and our dedicated support team is here to ensure that your event is a success from start to finish. Whether you need assistance with menu planning, booking changes, or providing feedback, our team is here to help you every step of the way.

At CHEFIN, we believe that high-quality ingredients are the key to delivering exceptional dining experiences. Our process for selecting premium ingredients is carefully curated to ensure that every dish is made with the finest ingredients available. We source our ingredients from trusted suppliers and networks of local farmers who follow sustainable farming practices. Our chefs also have access to a network of artisanal producers and boutique suppliers, allowing them to select the highest quality ingredients that meet our rigorous standards. When selecting our ingredients, we apply a process with three important pillars: Health, Environment, and Social Impact. This means that we prioritize ingredients that are healthy, ethically sourced, and environmentally sustainable. To ensure that our ingredients are healthy, we prioritize whole foods that are rich in nutrients, vitamins, and minerals. We also carefully screen our ingredients to ensure that they are free from harmful chemicals, preservatives, and additives. We take several steps to minimize environmental impact in our ingredient selection process. For example, we prioritize locally grown and seasonal produce, reducing the carbon footprint associated with transportation. We also select ingredients that are produced using sustainable farming practices, which help to reduce the environmental impact of food production. In addition, we work with suppliers who prioritize social impact in their production processes. This means that we source ingredients from farmers who pay fair wages, use ethical labor practices, and prioritize the health and safety of their workers. Our commitment to using high-quality ingredients has earned us a reputation as one of the top private chef services in USA. We believe that every dish we serve should be made with the finest ingredients, so you can enjoy an exceptional dining experience every time.

At CHEFIN, we prioritize the safety and security of our clients and their guests. That’s why we take extra steps to ensure that our private chefs follow strict food safety guidelines. We conduct a thorough screening process to ensure that each chef has a valid Food Safety Supervisor (FSS) certificate and complies with local food safety regulations. We also require all our chefs to follow a strict hygiene protocol and use high-quality ingredients to minimize any potential risk of contamination. Our chefs are trained to handle food properly and safely to avoid any foodborne illnesses or allergies. When it comes to payment, we use a trust account to hold your payment until after the event. This means that your payment is held securely, and only released to the chef after the event is completed. The trust account ensures that your payment is safe and secure, and protects you from any potential fraud or scams. In the unlikely event of an accident during the event, CHEFIN holds a $20 million public liability insurance to protect both the client and the chef. This insurance policy covers any potential damages or injuries that may occur during the event. We understand that safety and security are essential for our clients. If you have any specific safety requirements or concerns, please let us know, and we’ll do our best to accommodate your needs. We are more than happy to provide you with proof of insurance and safety certifications upon request to give you peace of mind. At CHEFIN, we believe that safe and secure dining experiences are essential to our clients’ satisfaction. That’s why we take every precaution necessary to ensure the safety and security of our clients and their guests.

Yes, it is completely safe & legal to have a CHEFIN Chef at your home. CHEFIN Chefs practice extra food safety practices to ensure safe preparation of food & service in your home. CHEFIN ensures each Chef & Staff that will serve you in your home does only 1 booking every 15 days for quarantine purposes – this eliminates any risk of contamination from 1 guest’s group to another. COVID-19 symptoms are proven to appear within 15 days of initial contamination (if any).

CHEFIN ensures all Chefs have completed a current Food Safety Supervisors’ course. The basic skills they practice during the course are: Hygiene practices: washing hands between handling raw and cooked foods cooking and proper handling of meat products using different chopping boards for raw meats and cooked foods ensuring all meats are cooked properly Safe & dangerous foods Food transportation practices Food storage practices Safe service practices

CHEFIN’s new tagline “love food experiences” describe it clearly and succinctly – we are all about sharing the love of food through unique dining experiences. Come and join us for a social meal, get a private chef in your home for a romantic dinner celebrating your 1st wedding anniversary or directly order a CHEFIN corporate catering for your next board meeting and feel the difference. The difference of love delivered through food experiences, the difference in emotions, delicacy and care for you, your guests and your business. We are all about quality, the quality of your experience and the quality of our service.

CHEFIN aims to meet your needs for excellent and nutritious dining experiences with independent private chefs in the CHEFIN community. This drives and creates deeper and more satisfying culinary experiences compared to traditional catering. Including powerful interactivity with the Chef and the food itself. CHEFIN offers fully automated and assisted experiences depending on your needs as a customer - you can choose the DIY dining experience option by pre-selecting and ordering at the click of a button or a fully assisted white glove concierge service where CHEFIN takes care of all the hassle surrounding your event. CHEFIN prides itself on a fully integrated supply chain with traceability from supplier to consumer of all ingredients served. We have full control over the venues, staff, equipment and all the elements required for the success of your event. The CHEFIN community works in a few simple steps: 1. Describe your event needs 2. A data-driven algorithm matches your needs with a community of talented Chefs, 3. The Chef transforms your needs into a personalized dining experience, 4. All ingredients, venue, beverages, staff, food preparation facilities, dishes, service and even the dreaded clean-up afterwards are provided on demand.

We’re more than just a private chef hire company here at CHEFIN! We know there’s a lot that goes into pulling off a great event, and our services go beyond hiring talented chefs. Whether you need equipment hire, a venue, a videographer or anything else to make your event unforgettable, we can help. During the online booking process, you’ll be asked about your event needs and requirements. If you require any extra services, this is your chance to request them (although you can also request additional services later). Some additional event services we offer include: • Alcohol packages, • Photographer hire, • Audio visual equipment hire, • Videographer hire, • Soft drinks. For more information, ask one of our friendly team members and we’ll advise you on how we can help. If you have any extra requests, please contact us and we’ll do our best to accommodate them.

Want to spread the CHEFIN love to your friends and family? Or perhaps you’d like to send a hint to your family to hire a private chef and give you a night off…! We love our community here at CHEFIN, and we love to see it grow. Feel free to invite any friends, family, colleagues, chefs, event organisers, and foodies to like and follow our Facebook and Instagram pages. There’s plenty to drool at – you’ll get to see delicious photos of our chef’s menu offerings and feasts, as well as videos to boot! There’ll be recipes, food facts, chef information, and tips and tricks. We’ll also post all of our discounts, competitions, and promotions on our social media pages, so be sure to keep an eye out!

You may have gazed through our menu offerings and wondered whether it’s possible to devise your own menu? Of course, you can! The whole fun of hiring your own private chef for an event is having a say in what you’d like to eat. Our team of private chefs are all extremely skilled and able to cook for everyone and every diet. We’ll be honest, chefs are passionate about what they do. They live, eat, and breathe food. And for that reason, they absolutely love to design their own menus. The best thing to do would give your private chef an idea of what you’re after, and have them dream up the perfect menu to tantalise your taste buds. If you’d rather have more of a say, then they’ll be happy to accept your own menu suggestions and ideas. Just remember, they are experts at what they do, so if they advise you against something, it might be for a good reason! If you have any particular menu ideas or suggestions, then please share them with the CHEFIN support team during the booking process, or with your chef after booking is complete.

If you’re unsure of your guests’ dietary requirements at the time of booking, don’t worry! You will have plenty of opportunity throughout the event organising process to gather this information from your guests. Once you have been made aware of any dietary requirements, then you can notify a member of the CHEFIN support team, as well as your assigned chef. Our chefs will consult with CHEFIN’s extensive library of dietary requirements and substitutions, and create a menu that will satisfy the tastes of you and all your guests. If a guest forgets to mention their special dietary requirements, the chef will still be available on the day of the event, preparing the food. You can make your request then and there.

Our chefs are here to cook for everyone. Your food menu can be customised with your chef once a booking has been made, and you can make all necessary alterations.

The fun of hiring a private chef means you can sit back and relax until the moment the food is served! When you hire a chef with CHEFIN, we’ll take care of everything, and that includes sourcing fresh food and ingredients. We’re passionate about using local, seasonal produce here at CHEFIN, and all of your food and ingredients will be purchased in advance and provided by your chef. Feel free to ask them questions about where the food has come from! We love to trawl through farmer’s markets to find the freshest produce from the local area, and scour community gardens and food co-ops for more goodies. When you eat with us, you’re eating fresh, local food that’s cooked passionately and expertly!

We wish we could, but at the moment we can’t! The online community we use here at CHEFIN simply doesn’t have the functionality to allow for split bills. You’ll have to pick one trustworthy person to make the booking and pay for it on behalf of the others. Luckily, the payment system at CHEFIN is super easy, breezy, and transparent. We accept all methods of online payment, whether that’s bank transfer or credit card. There are no hidden fees or processing charges, so you can trust that whoever is making the payment will be given the full price upfront. That means you can organise to pay them back immediately. Still, have some questions? Get in touch with a friendly staff member at 0477 666 351, or via e-mail at hello@chefin.com.au

Do you need to book in multiple events at the same time? You may be eligible for a special CHEFIN discount! Just get in touch with our CHEFIN support team on 0477 666 351, or via e-mail at hello@chefin.com.au, and we’ll discuss the details of your event requirements. If you plan on paying for multiple bookings at the same time, then you may be eligible for a special booking discount. We’ve always got special deals, promotions, and discounts going here at CHEFIN. We like keeping our customers happy, and we’ll offer promotions whenever we have a new chef on board. To stay up-to-date on all of our exciting competitions and promos, make sure you’re signed up to our e-mail newsletter and following us on Facebook and Instagram.

Sounds like you’re keeping busy! If you need to book multiple events at the same time, you can forego our online booking community entirely. Just get in touch with a friendly CHEFIN team member and we’ll take you through the multiple event booking process. You can either give us a call on 0477 666 351, or send us an email at hello@chefin.com.au Why not make each event a different experience? Head to our Experiences page and see the different culinary journeys we have available. From blindfolded dinners to cooking classes and food journeys through Europe, our experiences will help ensure each event has its own unique edge. We can also help you source different venues depending on the needs and requirements of each venue. Just get in touch!

Ahh, the old credit card processing fee! You don’t have to worry about that when you make a payment here at CHEFIN. While we do accept all credit card payments, we won’t be charging any extra merchant service or processing fees. The price you’re given is fixed and all-inclusive, with no additional or hidden charges made on top of that. If you’d rather skip the credit card anyway, we accept all methods of online payment. So you can pay via bank transfer, EFTPOS or PayPal. All in all, the payment for your CHEFIN booking is easy, breezy, and transparent.

Overall, confirming/securing a booking for your event is easy, smooth and transparent. You book directly online by speaking to one of our consultants, making the payment and that’s it. The reason we ask for payments to be made in advance is so that the Chef can start sourcing all of his fine local produce and fresh ingredients. As much as we would love to make you pay a deposit, this system works much better 🙂 That being said, CHEFIN takes 50% of the booking amount. Your booking will not be confirmed or guaranteed until you have made payment. Please be sure to check our cancellation policy before making a booking to avoid any setbacks. Payment must be made before we can start organising and preparing your event. Once payment has been received and the booking confirmed, you will receive a booking confirmation email. And then it’s time to party!

We accept all methods of online payments, including bank transfer or credit card payment. The CHEFIN booking community accepts all credit cards and will not charge any processing or merchant service fees on top of your booking. What that means is, when you receive your final price from us, that will be fixed and all-inclusive. Paying for your CHEFIN booking is easy, thanks to the wonderful world of online transactions. After selecting through your dining style via our online booking platform, you can go back and select any extra services like equipment hire, staff or venue hire that might be needed for your event. Once that process is complete, then you can make the payment and finalise your event booking. There are no additional or hidden charges from CHEFIN once this payment has been finalised. Please do make sure to check out our cancellation policy before making a booking to avoid any setbacks.

We understand the importance of knowing where your ingredients have been sourced. Fresh, good quality ingredients create the best meals, and an exquisite menu won’t bring much joy if the ingredients used are subpar. When you hire a chef with CHEFIN, you can trust you’re enlisting a passionate, dedicated foodie who sources only the freshest ingredients for their cooking. Our CHEFIN chefs will typically go for local, fresh produce of the best available quality. We have built up a trusted network of local producers, farmers, and suppliers who can equip our team of chefs with the best food and ingredients. We don’t compromise on quality here at CHEFIN, and locally sourced, seasonal ingredients is a top priority for us. If you’d like more specific details on the ingredients and products used in our cooking, you can liaise with your private chef during the planning process to get a better idea.

At CHEFIN, we’re here to help you pull off the best event possible, and that doesn’t just stop at food! If you don’t already have a venue in mind for your event, we can help you search for the best possible venue to suit your requirements. Whether that’s a corporate event, a family gathering, a wedding, a workshop, or a client meeting, we’ve got you. We have an exhaustive listing of venues that we’ve tried, tested, and have proven to be popular amongst our guests. From a sunny rooftop to a whisky lounge and a large communal dining hall, there’s a venue to suit any event and requirements. If you think you’ll need help finding a venue for your event, then just let us know when you make your initial booking through our community. We’ll take in your needs and what you’re going for, and pick out which venues we think will best serve you. Too easy!

Have no fear, CHEFIN can get a chef to you anywhere in America! The whole point is to make good, talented chefs accessible to all Americans, everywhere in the United States, and all the time! That includes people living outside of metropolitan areas. If we cannot find a suitable chef within your local area, we can send one your way from a nearby capital city location. Nobody should go without good food at an event, and we’ll do what we can to make sure your chef (and feast) can make the party! Of course, we’ll have to charge a small fee to cover the travel costs for the chef and required staff. That’ll depend on where exactly your event will be – the fee will depend on the distance required to travel. The costs will be covered as such: - R$0/no fee for distances within 25 Miles of a capital City Centre, - R$100 for distances between 25-50 Miles of a capital City Centre,

Sorry, solo diners, but we ask that you only book a private chef for a minimum of two guests. Does that include you and a teddy bear? Sure. When it comes to a maximum, we do try to keep it to 100 guests per private chef. Otherwise, you start to compromise on the quality of each dish, and nobody wants that! If you are making a large booking for more than 12 guests, we do ask that you first enquire with us beforehand. This will just be an opportunity for us to discuss all the fine details of your event, your requirements, necessities, and plans, and make sure that it’s something we can definitely work with. Our primary goal here at CHEFIN is to help you pull off an unforgettable event, and that means planning! Ready to book your private chef? Head to our Private Chefs page to read our chef’s profiles, the Experiences page for ideas on our food journeys, and fill out the booking form to get started! !

We ask that you try to make all private chef bookings at least 24 hours prior to your event. This just helps give our chefs enough time to accept your booking and prepare the meal of your dreams. That said, we know that sometimes you need a last-minute chef, and if you do need to book a chef for an event within 24 hours then please contact us directly on 0477 666 351. You’ll still get the meal of your dreams, but there’ll be a lot more hurry involved. It’s easy to book a chef for your event with CHEFIN. Our online booking community is fast and easy and takes care of all your event requirements. Head to our Private Chefs page to get to know our team, our Experiences page to learn about our food journeys, and our Corporate Catering page if you’re planning a large event.

You can absolutely choose a chef! Once a booking has been secured and confirmed, we are able to reveal a choice of Chefs & menus suitable for your booking. CHEFIN utilises a sophisticated data algorithm to identify and select the best-suited Chefs for your needs. The selection is based on your dining preferences, dietary needs, weather, produce availability, event details, timings, location and many more factors. What good is hiring your own private chef if you can’t choose the best one to cater to your needs? Have a flick through the selection of chef profiles presented for your booking, feel free to check their profile page to get a good idea of each of our chef’s backgrounds, interests, and specialities. If you’re hungry for more, then you can have a look through our Facebook and Instagram pages to see each of our chef’s different events and creations. We also regularly upload videos to Youtube, where you can see more of our chefs’ menus and food journeys. Your mouth will be watering, guaranteed! If you’re not quite sure which chef is best suited to your needs, or you don’t have time to do the research, then that’s totally fine! Just send through your event requirements when you make your booking, and we’ll choose the best chef to suit your needs.

It’s never been easier to get a chef in than with CHEFIN! Booking a chef takes only a few minutes with our online booking system, and voila, you’re one step closer to your food journey. If you’ve already got an experience in mind, head to our Experiences page and select the food experience you’d like to book. We’ll ask you a few questions about your event to give us a good idea of your event requirements. Once you’re done with the online bit, we’ll review your details and get in touch to kick-start the planning. Too easy! If you’re not quite sure what food experience you’d like to enjoy with our chefs, no worries! You can still make a booking online through our system, and we’ll get in touch to discuss the different options available. You’re also welcome to give us a call on 0477 666 351 or send an email to hello@chefin.com.au to get a better idea of what our chefs can do for you. available. You’re also welcome to give us a call on 0477 666 351 or send an email to hello@chefin.com.au to get a better idea of what our chefs can do for you.

CHEFIN is designed to be the ultimate easy-to-use chef and catering booking community. Everything you need for booking an event from A to Z can be done on the CHEFIN website through our booking community. It’s quick, easy, and covers all your necessary event details. During the booking process we’ll ask you all the important questions, so even if there’s something you forgot, it’ll be covered here. This includes your event theme, guests, serving times, venues, equipment hire, and so on. If you’re not sure of any of this stuff at this stage then that’s fine too, we can help! After sending through your booking on our website, we’ll review your requirements and get in touch as soon as possible. We know that making a booking online isn’t everyone’s cup of tea. Our booking process is safe and confidential from beginning to end, but you can always feel free to give us a call on 0477 666 351 or send an email to hello@chefin.com.au to discuss your event with a human being.

We love fun here at CHEFIN, and you can check out all of the culinary goodness we get up to over on social media. Check out our Facebook (@chefinofficial) and Instagram (@chefin_official) to stay up-to-date on all the delicious feasts, cooking classes, and events we attend. For chef interviews, news, recipes, interesting facts, and more, sign up to our email newsletter to get the goodness delivered straight to your inbox! We’ve been known to sneak in a couple of exclusive discounts in there, so keep an eye out. Our guests are important to us here at CHEFIN, and we’d love to see photos and write-ups of your experiences with our private chefs! Tag us on Facebook and Instagram with images of your tasty treats and fun food journeys – it’s a great way for us all to inspire each other with good ideas and the joy of eating! g!

We like to think of CHEFIN as being a food community that connects Chefs with Hosts. It’s a private home dining experience, a unique corporate catering experience, and an easy way to bring good food to good people. There’s nothing that connects people together better than the joy of taste. Our aim here is to foster communication, nurture relationships, and inspire memories the universal joy of shared food experiences. Talented chefs need good hosts, and budding hosts need good chefs to pull off a fantastic event. CHEFIN is a place where the two can find each other easily, where event plans can come alive, and unique experiences can be built. For too long, chefs have been restricted to the restaurant kitchen, and we want everyone to be able to savour in their cooking! Whether that’s a family, a team of colleagues, or a large event, the aim here at CHEFIN is to unite hosts & guests with chefs to create an unforgettable experience.